Shipping policy

Algeirah Essence Shipping Policy

At Algeirah Essence, we aim to ensure that your order is delivered safely, efficiently, and on time. Once an order is placed, it is typically processed within 1–3 business days. Processing time may vary during holidays, high-volume periods, or promotional events, but we always work to ship your items as quickly as possible. After processing, orders are shipped using reliable carriers, and delivery times generally range from 3–7 business days within the United States. Please note that delivery estimates are provided by the carrier and may be affected by weather conditions, delays, or other factors beyond our control.

Customers are responsible for providing accurate shipping information at checkout. Algeirah Essence is not liable for delays or lost packages resulting from incorrect addresses or incomplete information. If an error is noticed after placing your order, please contact us immediately at algeirahessence@gmail.com so we can assist before the package is shipped. Once an order has been shipped, address changes may not be possible.

Shipping costs are calculated at checkout based on your location, chosen shipping method, and the weight of your items. In certain cases, promotional offers or order minimums may qualify for free shipping, and such offers will be clearly stated on our website when available. After your order ships, you will receive a confirmation email containing tracking information, allowing you to follow your package until it is delivered. Tracking updates are handled by the carrier and may take time to reflect movement, especially during high-traffic periods.

If a package is marked as delivered but cannot be located, we recommend checking with household members, neighbors, or your local post office, as carriers may scan packages before they are physically delivered. Algeirah Essence is not responsible for stolen or unclaimed packages and cannot issue refunds for items confirmed as delivered. For packages lost in transit or showing no movement for an extended period, please contact us at algeirahessence@gmail.com, and we will assist you in filing a claim with the carrier or arranging a suitable solution.

International shipping is not currently guaranteed, but if available, customers are responsible for all customs fees, duties, and taxes applicable to their region. Delays caused by customs processing are outside our control and may extend delivery times.

If you have any questions or need assistance with your shipment, you may reach us at algeirahessence@gmail.com or by phone at (239) 738-9006. We are always here to help ensure your order arrives smoothly.